We at izycare Co Ltd ("Izycare", "we," or "us") and our website provider ("Wix") are ensuring that we are clear on how we use any personal data, cookies and related information. 

This Privacy Policy applies to the iZycare owned and operated websites and its subdomains (“Sites”). iZycare knows that you care how information about you is used and shared. This Privacy Policy explains what information of yours will be collected by iZycare when you access the Sites and how the information will be used, and how you can control the collection, correction and/or deletion of information. We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources. The use of information collected through our Sites shall be limited to the purposes under this Privacy Policy and our Terms of Service to customers.

1 Privacy Policy  

 

1.1 izycare Website Privacy and Security Policy has been developed because we want you to feel confident about the privacy and security of your personal information. Under EU's General Data Protection Regulation ("GDPR") we are committed to ensuring that the information we collect and use is appropriate for the purposes listed below and does not constitute an invasion of your privacy. We are also committed to applying rigorous security measures when managing your data to minimise the risk of unauthorised access or disclosure.

1.2 izycare complies with the data protection laws in the United Kingdom and takes all reasonable care to prevent any unauthorised access to your personal data. izycare have a responsibility to keep your information confidential and will only use it to offer products and services on behalf of izycare. The personal details that we use to provide or promote our products will NOT be passed to ANY organisation beyond izycare to be used for marketing purposes.

2 Disclosure of information we collect

2.1 We receive, collect and store any information you enter on our website or provide us in any other way (e.g. when you place an order or contact us through the 'Contact Form'). In addition, we may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. 

2.2 The principal purpose of collecting your personal data is to provide you with the initial and follow-up services regarding any queries or orders you may have with us. To this end, you agree and accept that we may use your personal data to:

  • Contact you with respect to any queries you place with us

  • Contact you with regard to any orders you place

  • Resolve any problems you may have and improve our service to you

  • Comply with our legal and regulatory obligations We use the personal data submitted to us only in accordance with the applicable data protection legislation. Our employees and third-party providers are under an obligation to respect your data privacy.

2.3 We may disclose or otherwise allow others access to your Personal Information pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have a good faith belief that the law requires us to do so, with or without notice to you.

2.4 We may share your Personal Information with others if we believe in good faith that this will help protect the rights, property or personal safety of iZycare, any of our Users, any Users-of-Users, or any member of the general public, with or without notice to you.

2.5 Our Services include certain Social Media features and widgets, such as the “Facebook Connect”, "Twitter" or “Google Sign-in” features, “Facebook Like” button, the “Share this” button or other interactive mini-programs (“Social Media Features”). These Social Media Features may collect information such as your IP address or which page you are visiting on our Website, and may set a cookie to enable them to function properly. Social Media Features are either hosted by a third party or hosted directly on our Services. Your interactions with these third parties are governed by their policies and not ours.

In addition, our Services may enable you to share your Personal Information with third parties directly, such as via page framing techniques to serve content to or from Third Party Services or other parties, while preserving the look and feel of our Website and Services (“Frames”). Please be aware that if you choose to interact or share any Personal Information via such Frames, you are in fact providing it to these third parties and not to us, and such interactions and sharing too are governed by such third parties’ policies and not ours.

2.6 We may share Personal Information with Wix, who in turn may share Personal information with their subsidiaries. For example, Wix may share your Personal Information with Wix.com Inc., their US-based subsidiary, in the course of facilitating and providing us (and you as the end user/customer) with our Services. In addition, should Wix or any of its affiliates undergo any change in control, including by means of merger, acquisition or purchase of substantially all of its assets, your Personal Information may be shared with the parties involved in such event. If we have a good faith belief that such change in control might materially affect your Personal Information then stored with us, we will notify you via e-mail and/or prominent notice on our Website of this event and certain choices you may have regarding your Personal Information. 

Sharing of Personal Information from Wix subsidiaries and affiliated companies in the European Union and Switzerland to Wix’ United States subsidiary, adheres to the EU-US and Swiss-US Privacy Shield frameworks.

 

2.7 For the avoidance of doubt, we may share your Personal Information in manners other than as described above, pursuant to your explicit approval, or if we are legally obligated to do so. Moreover, we may transfer, share, disclose or otherwise use Non-personal Information in its sole discretion and without the need for further approval.

2.8 Wix has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic and procedural measures. Among other things, Wix offers HTTPS secure access to most areas on our Services; the transmission of sensitive payment information (such as a credit card number) through our designated purchase forms is protected by an industry standard SSL/TLS encrypted connection as provided by Wix; Wix also regularly maintains a PCI DSS (Payment Card Industry Data Security Standards) certification. We also regularly monitor our systems for possible vulnerabilities and attacks, and regularly seek new ways and Third Party Services for further enhancing the security of our Services and protection of our Visitors’ and Users’ privacy.

However – regardless of the measures and efforts taken by Wix, we cannot and do not guarantee the absolute protection and security of your Personal Information, your Users-of-Users’ Information or any other User Content you upload, publish or otherwise share with Wix or anyone else.

We therefore encourage you to set strong passwords for any User Accounts you may set up and avoid providing us with any sensitive information which you believe its disclosure could cause you substantial or irreparable harm. Furthermore, because certain areas on our Services are less secure than others and since e-mail and instant messaging are not recognized as secure forms of communications, we request and encourage you not to share any Personal Information on any of these areas or via any of these methods.

If you have any questions regarding the security of our Services, you are more than welcome to contact us using the Contact Form or at izycare@gmail.com.

2.9 We are using Cookies on our site as per the notice when you first enter our Site. Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site. 

You can view which cookies we implement on our Sites here

2.9 Payment information made over PayPal will be covered under their GDPR policy which can found here.

2.10 At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

  1. a) Right to be informed – you have the right to know how your personal data is being used

  2. b) Right of access – you have the right to request a copy of the information that we hold about you.

  3. c) Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.

  4. d) Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.

  5. e) Right to restriction of processing – if you believe the basis for processing your data as described in section 3 of this notice no longer applies or if you contest the accuracy of the information we hold about you, you have a right to request restrictions to the processing of your data.

  6. f) Right of portability – you have the right to have the data we hold about you transferred to another organisation.

  7. g) Right to object – you have the right to object to certain types of processing such as direct marketing.

  8. h) Right to object to automated processing, including profiling – you also have the right to not be subject to the legal effects of any automated processing or profiling.

2.11 In accordance with the GDPR, site visitors have the right to access their data, "be forgotten" (to be permanently deleted from our databases), and to amend their data. If you wish to see any of the information regarding your personal data that we possess or would like to initiate any of the rights in 2.10 then please contact us at izycare@gmail.com